You'll need to sign in or create an account to connect with an expert.
You have to contact Customer Support.
See https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
Did you request to have the TurboTax account fees paid from the federal tax refund and you have not yet received the refund?
If so then see this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
What was the fee of "69.99" for?
Possible scenario:
Are you in California? If so, if you are using 2018 desktop software, and chose to pay the state efile fee out of the Federal refund, you would have a state efile fee of 24.99 plus a fee for Premium Services of 44.99 (required for that payment method), which would total 69.98. Is that your situation? If so, and if your Federal refund was delayed, then after a certain length of time, TurboTax would start emailing you bills, and if not paid, they debit your bank account as DoninGA explained above. See the FAQ link he posted above.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
Lovrinic13
New Member
ar2024
New Member
bossinup
New Member
dogz5_Mom1
New Member
smileyjamess
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.