We mailed our federal tax return to the IRS the early part of May 2021. Todays date is July 25th, and still no refund. When we go to the IRS website and enter the requested info in the Where's My Refund area, I receive an answer saying "We cannot provide any information about your refund. Be sure to verify your filing date, and/or check with your tax preparer." This is over 9 weeks and I feel it is ridiculous! Since we did our own taxes with TurboTax, I cannot reach out to my preparer, as I was the preparer. What should we do, or who do we contact? We are so frustrated!! Thank you for any advice you may offer.
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Make sure that you are entering the Exact Social Security number, Filing Status and the whole dollar amount of the federal tax refund as shown on your federal tax return, Form 1040 when using the IRS federal tax refund status website.
If the IRS has not started to process your tax return there will not be a status on the website.
The IRS is seriously behind in processing 2020 tax returns. This is due to many factors, such as the pandemic, completing processing of millions of 2019 tax returns, stimulus payments, unemployment compensation exclusion tax refunds., changes in the tax code by Congress in the middle of the 2020 tax season and the like.
Millions of taxpayers have not yet received there federal tax refunds.
Go to this IRS website for operational status - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue
As of July 17, 2021, we had 15.6 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.
What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.
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