Missing Injured Spouse Refund
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
pkjesseph
Returning Member

Missing Injured Spouse Refund

I received a letter from the IRS stating that my portion of the joint overpayment on my joint tax return would be refunded in a few weeks. It still hasn't arrived and I can't get ahold of anyone or look up the status of my refund. How do I find out where the refund is at. 

6 Replies
DoninGA
Level 15

Missing Injured Spouse Refund

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

xmasbaby0
Level 15

Missing Injured Spouse Refund

No one at TurboTax knows.   TT does not get any information from the IRS after you file your return, nor will the IRS tell TT anything.

 

Your only source of information is the IRS.

 

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
pkjesseph
Returning Member

Missing Injured Spouse Refund

I've tried multiple different IRS phone numbers as well as the website and I have not had any luck figuring this out. 

pkjesseph
Returning Member

Missing Injured Spouse Refund

On hold now, thank you so much!

pkjesseph
Returning Member

Missing Injured Spouse Refund

Stayed on hold for 10 minutes and then their system hung up on me

DoninGA
Level 15

Missing Injured Spouse Refund


@pkjesseph wrote:

Stayed on hold for 10 minutes and then their system hung up on me


Try again first thing in the morning...

Dynamic AdsDynamic Ads
v
Privacy Settings