It says i have already filed and I haven’t

[xmasbaby0]

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here? 

https://www.irs.gov/refunds           Or does your account say “Ready to Mail?”

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

[danomite58]

No it says a return has been already filed with the ssn. 

[curtispark]

did you find out what happened? I have the same issue now.

[xmasbaby0]

Did you use the non-filer site to get a stimulus check?

https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...

[bbowling64]

What about you? Did you figure it out?

[curtispark]

I mailed it

[Hboyd333]

I think this is what happened to me. I did that to get my stimulus check because the IRS site told me to do it if we had moved to a new address when they first put up the stimulus check site. So now I have paid $220 to turbo tax and have a return that I cannot use. I have no idea what steps I need to take next. I was so proud of myself for doing our taxes, esp my husband who was a 1099 employee and now I'm clueless and frustrated. Open to any help and advice I can get on here. 

[DoninGA]

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@Hboyd333 wrote:

I think this is what happened to me. I did that to get my stimulus check because the IRS site told me to do it if we had moved to a new address when they first put up the stimulus check site. So now I have paid $220 to turbo tax and have a return that I cannot use. I have no idea what steps I need to take next. I was so proud of myself for doing our taxes, esp my husband who was a 1099 employee and now I'm clueless and frustrated. Open to any help and advice I can get on here. 

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See this TurboTax support FAQ for how to proceed - https://ttlc.intuit.com/community/tax-topics/help/stimulus-how-to-file-your-return-after-getting-rej...