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It says I filed with turbotax deluxe but I filed basic for free??

It says that I used Turbotax deluxe to file my 2019 return in january but i didn't.  I filed for free using turbotax free. I was never charged either.

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3 Replies
HeatherPLO
Intuit Alumni

It says I filed with turbotax deluxe but I filed basic for free??

Please see the below link to verify the version you are using:

 

https://ttlc.intuit.com/community/taxes/discussion/how-do-i-know-what-version-of-turbotax-i-am-using...

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It says I filed with turbotax deluxe but I filed basic for free??

Your response did not help me. I am being charged $40 to amend state and $40 to amend federal. I only want to amend federal!!! Its not giving me any other options!

JakailaLO
Intuit Alumni

It says I filed with turbotax deluxe but I filed basic for free??

If you require further assistance, please use this link to contact support for assistance:TurboTax Support Contact Us Page – Get Help from TurboTax 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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