turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

It says I filed with turbotax deluxe but I filed basic for free??

It says that I used Turbotax deluxe to file my 2019 return in january but i didn't.  I filed for free using turbotax free. I was never charged either.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
HeatherPLO
Intuit Alumni

It says I filed with turbotax deluxe but I filed basic for free??

Please see the below link to verify the version you are using:

 

https://ttlc.intuit.com/community/taxes/discussion/how-do-i-know-what-version-of-turbotax-i-am-using...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

It says I filed with turbotax deluxe but I filed basic for free??

Your response did not help me. I am being charged $40 to amend state and $40 to amend federal. I only want to amend federal!!! Its not giving me any other options!

JakailaLO
Intuit Alumni

It says I filed with turbotax deluxe but I filed basic for free??

If you require further assistance, please use this link to contact support for assistance:TurboTax Support Contact Us Page – Get Help from TurboTax 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies