First
-- verify that your returns have been filed
and accepted -- then check the fed & state web sites to
see where you are in the process-
Check
Your E-File Status on this Secure TurboTax website
https://turbotax.intuit.com/efile/efile_status_lookup.jsp
- It will show the date you transmitted your return and if it was accepted or
rejected.
- Both your Federal and State will be listed separately if you filed both.
- It will tell you when you E-filed
- The electronic filing date
See
the following TurboTax support article on checking your e-file status - https://ttlc.intuit.com/questions/1908859-how-do-i-look-up-the-status-of-my-e-filed-return
For
the Feds:
http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure.
http://www.irs.gov/uac/When-Can-I-Expect-My-Refund%3F
If the return has been processing for more than 21 days you
can call the IRS.....
Call
the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When
calling the IRS do NOT choose
the first option re: "Refund", or it will send you to an automated
phone line.
So
after first choosing your language, then do
NOT choose Option 1 (refund info). Choose option 2 for "personal
income tax" instead.
Then
press 1 for "form, tax history, or payment".
Then
press 3 "for all other questions."
Then
press 2 "for all other questions." It should then transfer you
to an agent.
Or
you can contact your local IRS office. See this IRS website for local IRS
offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1
If
it's been more than 90 days since the return was accepted then you can
ask for help from the Tax Payer Advocate office:
At
the following IRS website, find the USA map and click on your state, and it
will give you the number of your IRS Taxpayer Advocate.
http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate
If you are unsuccessful with the Taxpayer Advocate for your area, you can also
try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.
More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are
http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6
Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html
