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Is there a way to cancel my refund and get the money I paid for TurboTax back

I filed for taxes and realized that my refund is just $8 more than the amount it cost me to pay for turbo tax deluxe I was completely unaware I was being charged for deluxe and if I had known I would’ve skipped my state return and got turbo tax free which would’ve brought my net return to $96
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3 Replies

Is there a way to cancel my refund and get the money I paid for TurboTax back

Couple points.  You can do a free state return in the free version.  So if you needed Deluxe it was for something you entered on the federal return.    The Free Edition is very limited.   In the Turbo Tax Free Edition, information that you can enter is very limited now.   Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

 

Then did you pick to have the Deluxe fees deducted from your refund?  There is an extra $40 Pay with Refund service (45 in California) to have the fees deducted.  Which you could have avoided by paying the fees up front with a credit card.

 

 How to review your fees
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/0...

 

You can try asking support for any fee refunds.   Put in Billing Info and not Refund when you contact them.   How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

 

If you had asked here in the forum before you filed we could have told you how to remove some of the fees  or how to downgrade to Free.  

 

 

rjs
Level 15
Level 15

Is there a way to cancel my refund and get the money I paid for TurboTax back

This FAQ says "Submitting payment reflects your satisfaction with TurboTax Online preparation of your taxes, and is non-refundable."

 

rjs
Level 15
Level 15

Is there a way to cancel my refund and get the money I paid for TurboTax back

Did you file the tax return? If you did file it, there is no way to cancel it. You used all of the TurboTax facilities and services that you were charged for.

 

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