What do I need to do if my refund has been issued and processed but haven't received it in my hands? I need help please I used a payroll debit card.

thediana32 · ‎June 4, 2019

xmasbaby0 · ‎June 4, 2019

Were you having TurboTax fees deducted from your refund? It takes a couple of days for the third party bank to process it.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

thediana32 · ‎June 4, 2019

That might be the problem

thediana32 · ‎June 4, 2019

Is there a way to bounce it back

xmasbaby0 · ‎June 4, 2019

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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What do I need to do if my refund has been issued and processed but haven't received it in my hands? I need help please I used a payroll debit card.