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loce86
New Member

IRS told me TURBO TAX has made my refund be deposited into their account after two month i have not receive my refund

there is no way to contact them or talk to someone who has an explanation
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1 Reply

IRS told me TURBO TAX has made my refund be deposited into their account after two month i have not receive my refund

Did the IRS actually issued your federal tax refund?  Use the IRS website to verify - https://www.irs.gov/refunds

 

TurboTax does not receive any kind of tax refund, federal or state.


If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

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