1341434
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Ask the Experts Multi-State Tax Filing! >> Event happening TOMORROW!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
AkinaLO
Intuit Alumni

IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?

There are a few reasons why you may be getting a rejected e-file. Please follow the instructions below.

Solved: Returns Rejected - 2018 AGI incorrect - Community

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?

I used the AGI Turbotax suggested.  Apparently that needs to be cut in half to represent my wife's AGI.

IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?


@rhagerty wrote:

I used the AGI Turbotax suggested.  Apparently that needs to be cut in half to represent my wife's AGI.


If you filed the 2018 federal tax return as Married Filing Jointly then the 2018 AGI is the same for both of you.

 

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

grasser7
Returning Member

IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?

Did you ever get this working?  I'm having the exact same issue, with a deceased spouse during 2019 and the IRS mysteriously not being able to match AGI (which is confirmed correct).

CassLO
Intuit Alumni

IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?

@grasser7 I'm sorry for your loss! While a paper return is not required the year after a spouse dies, it usually turns out that way.  Either the IRS doesn't recognize the AGI from the previous year, or Social Security Administration freezes the deceased person's social security number. You will unfortunately have to print and mail in the return.

"Irene2805 Employee Tax Expert"

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question