IRS rejected because they can't identify my wife. I refiled with the 2018 AGI and the returns are still showing rejected. What now?

[AkinaLO]

There are a few reasons why you may be getting a rejected e-file. Please follow the instructions below.

Solved: Returns Rejected - 2018 AGI incorrect - Community

[rhagerty]

I used the AGI Turbotax suggested.  Apparently that needs to be cut in half to represent my wife's AGI.

[DoninGA]

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@rhagerty wrote:

I used the AGI Turbotax suggested.  Apparently that needs to be cut in half to represent my wife's AGI.

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If you filed the 2018 federal tax return as Married Filing Jointly then the 2018 AGI is the same for both of you.

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...

[grasser7]

Did you ever get this working?  I'm having the exact same issue, with a deceased spouse during 2019 and the IRS mysteriously not being able to match AGI (which is confirmed correct).

[CassLO]

@grasser7 I'm sorry for your loss! While a paper return is not required the year after a spouse dies, it usually turns out that way.  Either the IRS doesn't recognize the AGI from the previous year, or Social Security Administration freezes the deceased person's social security number. You will unfortunately have to print and mail in the return.

"Irene2805 Employee Tax Expert"