IRS Notice CP12T and phone number

[LJS64]

First, can someone verify that the number on the letter I received from the IRS is a legit number.  [phone number removed].  The IRS website does not refer to the 833 area code in the list for notices.

If this is a legit number for an IRS notice CP12T in reference to a miscalculation of taxable income.  If the error is what I think it is, I think it is a TurboTax software issue.  Do I contact the IRS or TurboTax first?  

IF, the IRS has a legitimate calculation, and they have corrected the error, how do I proceed as I will then need to amend state returns?

[Critter]

Review the notice ... are they correct ? 

If you got a notice from the IRS, don’t worry. We’ll do our best to help you figure out what to do next.

The CP12 notice means that the IRS made changes to correct a miscalculation on your return.

If you agree with the changes the IRS made—no response is required:

• You should get a refund check in 4-6 weeks, as long as you don't owe other tax or debts.
• Correct the copy of your tax return that you keep for your own records.

If you don't agree with the changes, contact the IRS within 60 days from the date of your notice. You can do this:

• By phone—the number is on your notice and calling is the fastest way to resolve many errors.
• By mail—include a copy of the notice and allow 30-60 or more days for a resolution.

Related Information:

• I got a letter or notice from the IRS
• Can I set up a payment plan for my taxes?

Ask for audit assistance : 

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

If you did not purchase Audit Defense:

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

Then if it was a program error ...

What is the TurboTax 100% Accurate Calculation Guarantee?

In plain English, if you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

For complete details, see our Intuit Software End User License Agreement (look about 2/3 of the way down the page, under the heading TurboTax Accurate Calculation Guarantee).

Related Information:

• I got a letter or notice from the IRS
• How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What documents do I need to submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What is the TurboTax Audit Support Guarantee?
• Whats the difference between the Audit Support Guarantee and Audit Defense?

[Critter]

If you got a notice from the IRS, don’t worry. We’ll do our best to help you figure out what to do next.

The CP12 notice means that the IRS made changes to correct a miscalculation on your return.

If you agree with the changes the IRS made—no response is required:

• You should get a refund check in 4-6 weeks, as long as you don't owe other tax or debts.
• Correct the copy of your tax return that you keep for your own records.

If you don't agree with the changes, contact the IRS within 60 days from the date of your notice. You can do this:

• By phone—the number is on your notice and calling is the fastest way to resolve many errors.
• By mail—include a copy of the notice and allow 30-60 or more days for a resolution.

Related Information:

• I got a letter or notice from the IRS
• Can I set up a payment plan for my taxes?

Ask for audit assistance : 

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp

If you did not purchase Audit Defense:

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

Then if it was a program error ...

What is the TurboTax 100% Accurate Calculation Guarantee?

In plain English, if you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

For complete details, see our Intuit Software End User License Agreement (look about 2/3 of the way down the page, under the heading TurboTax Accurate Calculation Guarantee).

Related Information:

• I got a letter or notice from the IRS
• How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What documents do I need to submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What is the TurboTax Audit Support Guarantee?
• Whats the difference between the Audit Support Guarantee and Audit Defense?

[Critter]

In plain English, if you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

For complete details, see our Intuit Software End User License Agreement (look about 2/3 of the way down the page, under the heading TurboTax Accurate Calculation Guarantee).

Related Information:

• I got a letter or notice from the IRS
• How do I submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What documents do I need to submit a claim under the TurboTax 100% Accurate Calculation Guarantee?
• What is the TurboTax Audit Support Guarantee?
• Whats the difference between the Audit Support Guarantee and Audit Defense?