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After you file

Review the notice ... are they correct ? 

 

If you got a notice from the IRS, don’t worry. We’ll do our best to help you figure out what to do next.

The CP12 notice means that the IRS made changes to correct a miscalculation on your return.

If you agree with the changes the IRS made—no response is required:

  • You should get a refund check in 4-6 weeks, as long as you don't owe other tax or debts.
  • Correct the copy of your tax return that you keep for your own records.

If you don't agree with the changes, contact the IRS within 60 days from the date of your notice. You can do this:

  • By phone—the number is on your notice and calling is the fastest way to resolve many errors.
  • By mail—include a copy of the notice and allow 30-60 or more days for a resolution.
Related Information:

 

 

Ask for audit assistance : 

 

If you purchased Audit Defense for your tax return, call Tax Resources, Inc. at (877)-829-9695, or report your notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS. Let Tax Resources contact them for you.

This is the membership email you should have gotten:  https://ttlc.intuit.com/questions/1901569-when-will-i-get-my-audit-defense-membership-kit

Also read the member agreement at this website -https://turbotax.intuit.com/corp/auditdefense.jsp


If you did not purchase Audit Defense:


TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

https://support.turbotax.intuit.com/irs-notice/audit-support/

 

Then if it was a program error ...

 

What is the TurboTax 100% Accurate Calculation Guarantee?

In plain English, if you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest.

For complete details, see our Intuit Software End User License Agreement (look about 2/3 of the way down the page, under the heading TurboTax Accurate Calculation Guarantee).

Related Information:
‎July 8, 2019 2:02 PM
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