One is included with all versions of TurboTax and the other is an optional add-on service, with the biggest difference being the amount of dedicated help you get if you're audited.
- Included with all versions of TurboTax.
- If you get an audit notice, get one-on-one audit guidance from a trained tax professional.
- Year-round answers to your audit questions.
- Assistance with what to expect and how to prepare for an audit.
- Optional, add-on service.
- Get full audit representation by a licensed tax professional, including representation in front of the IRS.
- Available through MAX Defend and Restore (TurboTax Online) or as a standalone service (TurboTax desktop software and TurboTax Free Edition).
- Must be purchased when you file your taxes.
You can read the fine print about the Audit Support Guarantee at the Intuit Software End User License Agreement for TurboTax Desktop Software or the End User License Agreement for TurboTax Online. Enter audit support in the Find feature in your browser (usually listed under Edit) to go to it quickly.