Irs.gov says my return was direct deposted on Feb 8th...and i signed up for the prepaid card...which i havent recieved yet

[Shawnetta · Accepted solution]

It takes about 7-10 business days for your card to arrive. If it has been 7-10 business days and you have not received it, please call Netspend directly.
Call the toll-free NetSpend Customer Service Line at 1-855-646-8848.

[zuri1113]

I've called because I haven't received my card and every time I put in my info it says invalid so how do I talk to a real live person so I can get answers

[SForrestLO]

@zuri1113

You can't track your Turbo Debit Card but it should arrive within 5-10 business days. That does not count weekends and holidays. If it has been longer than 5-10 business days and you still haven't received it, please call Customer Support.

Please see this Turbo Tax FAQ for more information. When will I receive my Turbo® Visa® Debit Card?

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/273...