@Lexy3
The IRS rejects e-filed returns that contain incorrect, mismatched, or already-filed Social Security numbers, birth dates, or names. Here are a few ways this can happen:
- You accidentally entered the wrong Social Security number or date of birth.
- The name or date of birth you entered doesn't match IRS records for that Social Security number.
- A former spouse/relative claimed your dependent on their return and filed before you did.
- Your dependent already claimed himself/herself on their own return (or your parent already claimed you as their dependent) and filed before you did.
- Someone else filed their return using your, your spouse's, or your dependent's Social Security number.
If you verified that the info you entered is correct and you e-file again, the IRS e-file servers will almost certainly reject your return for the same reason. In this case, your only option is to paper-file (mail) your return. See the articles below for more info on commonly-encountered rejections caused by incorrect, mismatched, or already-filed personal info.
Important: If you believe someone filed a fraudulent return using your Social Security number, we have recommended actions.
follow this link to TT response to your question:
https://www.youtube.com/watch?v=-WLZWKee1_Y
**I don't work for TT. Just trying to help. All the best.
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