IP PIN enter in Intute Turbotax

[pkhanal654]

I am trying to help my brother-in-law to file his tax return using intuit TurboTax . I have already filed mine. This is the first time I am using this software, so I am a new user. His tax return is rejected from IRS for not entering IP PIN ( I have his IP PIN on my hand). I didn't find a place to enter this when I file the return to begin with . I tried to find a way to enter this information and re-submit the return but no luck. Please help me how to enter this IP PIN for my second return. 

Thank you. 

[rjs · Accepted solution]

Here's how to enter the IP PIN.

• In TurboTax Home & Business click the Personal tab. (In other versions click the Federal Taxes tab.)
• Click "Other Tax Situations.
• Scroll down to the section "Other Return Info."
• Click the Start, Update, or Revisit button for "Identity protection PIN."

[NCperson]

@pkhanal654 make sure you have the correct IP PIN.    The IRS sends a new one each January.  

[pkhanal654]

Thank you all for the response and I did update the IP PIN accordingly. We did retrieve a new IP PIN from IRS website and enter for both individually. However, IRS didn't accept the return saying spouse AGI didn't match. I did file the tax return for last year as Married Filing Jointly and even pulled the transcript from IRS website for 2022. The amount I entered as last year's AGI does match with the record, but IRS says it didn't match. How do I fix this issue? If we have to file via mail, what document should I include? or is there any way to file electronically? Any guidance will be appreciated. Thank you.

[pkhanal654]

Thank you all for the response and I did update the IP PIN accordingly. We did retrieve a new IP PIN from IRS website and enter for both individually. However, IRS didn't accept the return saying spouse AGI didn't match. I did file the tax return for last year as Married Filing Jointly and even pulled the transcript from IRS website for 2022. The amount I entered as last year's AGI does match with the record, but IRS says it didn't match. How do I fix this issue? If we have to file via mail, what document should I include? or is there any way to file electronically? Any guidance will be appreciated. Thank you.

[rjs]

---

@pkhanal654 wrote:

. . . and even pulled the transcript from IRS website for 2022.

---

The tax return you are working on now is for 2022. If there is a 2022 transcript on the IRS web site, then they have already filed for 2022.

If you meant that you pulled their transcript for 2021, did you enter the same 2021 AGI for both the primary taxpayer and the spouse? If they filed jointly for 2021, you have to enter the AGI from the 2021 return for both the taxpayer and spouse when e-filing for 2022.

The IRS was very backlogged last year. If the 2021 return was filed late, it might not have been processed in time for the AGI to get into the IRS e-file database for 2022. Try entering zero for the 2021 AGI for both taxpayer and spouse.

[pkhanal654]

Thank you for your response, and below is more clarification :

The return was file for 2021 with extension but it was processed (was able to pull from IRS website)

The AGI I entered for both is the same amount, but the issue is for Spouse AGI. 

Married Filing Jointly for both years . no status change .

[rjs]

I'm not sure why the reject message is for the spouse. But they never send two reject messages, so it's possible that the primary AGI also didn't match, but for whatever reason the message about the spouse is the one that got sent.

Try using zero as last year's AGI for both taxpayer and spouse. Since the 2021 return was filed on extension, it probably was not processed in time for the AGI to get into the e-file database for 2022. Obviously it was eventually processed, and the transcript is on the web site now, but that doesn't mean that it was processed in time to get into the e-file database. Apparently they only create the database once, and never update it later, so anything that wasn't available on the cutoff date never gets picked up. Try using zero.

[miross11]

This WORKS!  Thanks for finding it as it cannot be entered on the 1040 WKS or the 1040 Form.  

[miross11]

Here's how to enter the IP PIN.

• In TurboTax Home & Business click the Personal tab. (In other versions click the Federal Taxes tab.)
• Click "Other Tax Situations.
• Scroll down to the section "Other Return Info."
• Click the Start, Update, or Revisit button for "Identity protection PIN."