Incorrect New York State pension exclusion issue

[raysim52]

I recently received corrected 1099-R's forms for 2019 and 2020 from New York State. Today I used TurboTax online to amend my 2019 and 2020 tax returns. There was no issue with my 2020 amendment, but there was an issue amending 2019 due to the incorrect NYS pension exclusion. The issue I had with my 2019 amendment today, is similar to the issue that existed and was corrected by TurboTax this past February for the 2020 tax filings.

The issue is the bogus entry of $20,000 which appears on the Pension Deduction Summary page for the line item New York deduction for other pensions . I called TurboTax support and we confirmed the issue exist with both the online and software TurboTax 2019 amendment versions. The support person said he would reach out to the resolution desk to add my email to the issue, if there was an issue open. If there wasn't an open issue he would open pone.

TurboTax since this bug was a major issue with our 2020 tax filings, I hope you can resolve this issue ASAP.

Regards,

Ray 

[raysim52]

UPDATE: This morning I called TurboTax support and requested to speak to the resolution desk concerning this issue.  TurboTax support contacted the resolution desk, the resolution desk requested that I share my file with the agent via the online Tools center. After some period of time the agent advised me that the resolution desk acknowledge the problem and advised that the group who fixed this issue with the 2020 filing software is working on this issue with the 2019 amendment version of both the online and software versions of TurboTax.

[raysim52]

Update number 2:

TurboTax support contacted me this morning and said that I can correct this issue on the desktop 2019 amendment version, but not in the online version.

They had me download and install the 2019 Amend desktop version, including the tax forms.

To fix the issue with the $20,000 entry, they had me open the Pension/Annuities/IRAs Worksheet form and check the Qualifies for government exclusion box (see the following);

Checking the box above removes the $20,000 entry.

I would think TurboTax will eventually fix this issue on the online version.

Be careful there was another issue found with both the online and desktop versions of the application where instead of populating a line with the amount of the total New York  distribution from box 1, the application instead populated the line with the taxable amount from box 2a. You will need to fixed this entry manually on the desktop version. to see this issues online is shows up at the Pension Deduction Summary, see the following example below which I highlighted in red. In the following, the entry in red below, is the taxable amount box 2a, not the gross amount box 1 of the 1099R;

Pension Deduction Summary

We automatically calculated your New York pension deductions.

John   Jane   Total federal taxable non-disability pensions and IRA distributions   $50,146   $0   New York deduction for government pensions   $50,314   $0   New York deduction for railroad retirement   $0   $0   New York deduction for other pensions   $20,000   $0   ____________________________   ____________   ____________   Total taxable pensions and IRA distributions   -$20,168

Last but not least, the 2019 amendment software version only allows you to eFile the State amendment, but not the Federal amendment, even though the Fed's are now accepting eFiling amendments for both 2019 and 2020. See the following link;

https://www.irs.gov/filing/amended-return-freque[product key removed]ions

I will wait until TurboTax address the Fed's issue above which will allow me to eFive my amendment.is issues 

For eight years I have used TurboTax online without any issues, but with the issues concerning our New York State pension exclusion this year, it makes you wonder what happened to this company and their products, both the desktop and online versions of TurboTax!

Hopefully TurboTax will correct these issues on both the online and desktop versions, which should help in restoring our confidence in using there product in next year!

Regards,

Ray