How do I access prior year's tax returns when using TurboTax online?

[SweetieJean]

If you used the CD/Desktop version of Turbotax, then the only copy is on the computer where you prepared the return. Turbotax does not have a copy online.

If you used the Online version of Turbotax, See the following TurboTax support FAQ on accessing a PDF of a return completed using the online editions

https://ttlc.intuit.com/questions/1900748-how-do-i-get-a-copy-of-a-return-i-filed-in-turbotax-online
You can get a free transcript of your return from the IRS:
 http://www.irs.gov/Individuals/Get-Transcript 
You can get a complete copy from the IRS, but it costs money, see this link for how to get it:
http://www.irs.gov/taxtopics/tc156.html

[EbonyL122824]

Follow the instructions in the FAQ below to access prior year returns.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...

You can also get a copy of your return by doing the following;

• Order a free tax return transcript online or by mail from the IRS that has a lot (but not all) of the information from the return. Some people may not be able to do this.
• Pay the IRS $50 for an exact copy of your return

[JeffOYB]

Sadly the official instructions do not work. There is no "Downloads" or "Documents" link in any navigation window after logging into TurboTax. There are no tools. 

There is a link to Intuit Account but it goes to info unrelated to this question. 

When I log in, TT starts working on this year's return. Nope, not what I want.

Here is a screenshow of my view after logging in...

[CassLO]

@JeffOYB You can try doing a account recovery, to pull up all your TurboTax accounts. Maybe it was under a different account. Please see the link below for instructions:

Account Recovery Request for your TurboTax Account