turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

If the preparers,turbo tax, mess up on my return and I receive nothing, what should I do?

My check was taken by over looked debts i owe. Is there a guarantee for premium members
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

If the preparers,turbo tax, mess up on my return and I receive nothing, what should I do?

Why do you think Turbotax did anything wrong? Overlooked debts are not part of any tax program.  

If the preparers,turbo tax, mess up on my return and I receive nothing, what should I do?

TurboTax never knows if you owe back taxes, child support, etc.---how would a software program know that (but you probably knew.......)   The software did not "mess up".   If your refund was seized for a debt you owed the IRS or state will send you a letter about it.   

 

 https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

 

 

https://ttlc.intuit.com/community/refunds/help/what-is-a-refund-offset/00/26301

 

Reduced Refund      https://www.irs.gov/taxtopics/tc203

 

 

 NOTE: You can contact the IRS Treasury Offset Program Call Center at 1-800-304-3107 to ask if they have an offset for you on file. TurboTax would not have that information.

 

https://turbotax.intuit.com/tax-tips/tax-payments/who-can-garnish-an-income-tax-refund/L7cPPzDyc

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

If the preparers,turbo tax, mess up on my return and I receive nothing, what should I do?

And if you were having the TT fees withheld from the refund that will never come then you are responsible for paying them ...  4 emails will be sent alerting you to the impending debit on your account.  

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies