If my prepaid card won't activate, how can I get a new one?

[KiaraE]

Visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

[leximarshall25]

my card will not let me activate it. i put all the correct information in and it tells me that the information i put in can’t be found 

[TerukoL]

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.

[Cierachildress]

Has this issue been resolved? If so how? Same is happening here. When I called I couldn’t get ahold of an actual person and when I filled out my information in the call with it either being my ssn or my card number it’s saying it’s not real.

[KatrinaLO]

Are you trying to activate your card? Please see the information below for assistance: https://secure.turboprepaidcard.com/account/activate-card

Please contact Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  

Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

[Cierachildress]

I’ve tried calling. I’ve tried to activate on the website. It says “please enter valid card information” but I know for a fact what I’m entering is accurate and I’m entering it correctly.

[TerukoL]

As KatrinaLO stated, if you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options.

[bigmama100000]

My TurboTax card would not active so what can i do my money is on there.

[DaraLO]

@bigmama100000 you will need to speak with a customer service representative.  Please refer to the response above, posted by @TerukoL.  https://ttlc.intuit.com/community/after-you-file/discussion/re-if-my-prepaid-card-won-t-activate-how...

[Pjmom07]

We’re you able to activate your card or talk to a live person at all. My card is blocked and I can’t speak with anyone to resolve this is so frustrating because I have money being deposited into this account I don’t understand why your not allowed to speak with someone 

[DeanM15]

If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

@Pjmom07

[Rohobaby]

My extending check will not activate I need help with it

[Rohobaby]

My Turbo debit card will not activate I need help

[eveeve1212]

this does not work