If I selected Deluxe bc software wouldn't let me go on without purchasing it. I don't need it can I get a refund. Who the heck do yo contact.

posted

Please check out this FAQ, it will help explain why you would have been required to purchase the Deluxe version of Turbo Tax to file your taxes. There are certain stipulations in order to use the free version.

For additional support, or to discuss this further, please contact us at our customer support center here.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Purchased and downloaded 2023 TT software for PC but cannot open. How do I get to a window that allows input of the license number?

in Get your taxes done using TurboTax

Expert does your taxes

Do it yourself

Resources

Support

If I selected Deluxe bc software wouldn't let me go on without purchasing it. I don't need it can I get a refund. Who the heck do yo contact.

If I selected Deluxe bc software wouldn't let me go on without purchasing it. I don't need it can I get a refund. Who the heck do yo contact.

Unlock tailored help options in your account.

Get more help

Do you have a TurboTax Online account?

If I selected Deluxe bc software wouldn't let me go on without purchasing it. I don't need it can I get a refund. Who the heck do yo contact.

Do you have an Intuit account?

If I selected Deluxe bc software wouldn't let me go on without purchasing it. I don't need it can I get a refund. Who the heck do yo contact.

Unlock tailored help options in your account.

Get more help

Related Content

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

File your taxes, your way

Access additional help, including our tax experts

Post your question

Connect with an expert