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TheKid83
Returning Member

If I elected to pay TurboTax from my refund and I never got my refund how did i pay

How did i pay TurboTax
2 Replies
DoninGA
Level 15

If I elected to pay TurboTax from my refund and I never got my refund how did i pay

VolvoGirl
Level 15

If I elected to pay TurboTax from my refund and I never got my refund how did i pay

Do you know for sure it has been paid?  Or did you get a completed email?

 

When your file your tax return successfully and you choose to pay your fees from your Federal refund, the TurboTax program considers the fee paid, even though the federal refund has not been released yet. This is why you see "Payment Completed".

 

As soon as your return is accepted by the IRS, your info shows at SBTPG, it should have your expected refund amount and it will say that they have not received your refund yet. Once they have your return it will update and tell you when they received it, what they received, what they deducted and when they sent it to your direct deposit account.

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