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mrfox829
Returning Member

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

We filed our taxes through TurboTax in January and we have not received our refund yet!!

 

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

That stinks. ☹️

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

@mrfox829

 

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

 

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2020 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

 

 

The IRS is backlogged —-they are still trying to process millions of 2019 returns; they received millions of e-files on the day they opened for 2020 returns, and now they are burdened with sending out another round of stimulus checks.   Congress changed the tax laws in the middle of the tax season so millions of returns need to be recalculated; and now on top of all that,  they have had to gear up to make monthly child tax credit payments.

 

 

Some delays are resulting from incorrect amounts that folks entered for stimulus checks they received.   Many people have been confused by the recovery rebate credit and completed it incorrectly.  The IRS may delay your refund while they cross-check to see what you received.  Some refunds are delayed because of the tax law changes that went into effect recently.   If your return has unemployment or the premium tax credit on it, that may be delaying it.

 

From this IRS website - https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

 

 

The IRS is opening mail within normal timeframes and all paper and electronic individual returns received prior to April 2021 have been processed if the return had no errors or did not require further review. As of July 31, 2021, we had 13.8 million unprocessed individual returns. Unprocessed individual returns include tax year 2020 returns such as those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We have processed all error free returns received prior to April 2021 and continue to work the returns that need to be manually reviewed due to errors.  We are continuing to reroute tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened and processed in the order received. As the return is processed, whether it was filed electronically or on paper,  it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues could take 90 to 120 days depending on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.

What you should do: In most instances, no further action is needed but you may check Where’s my refund or you can view your account. If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Bobo82
New Member

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

My friends status bar was there even when mine went away so I don’t believe it has anything to do with to much traffic on the site nor does it have anything to do with your browser! I keep checking mine for about a week and a half now and still not there and again the whole time my friends was there and we both have the EIC and we filled the same time and accepted the same time and he had his refund back

MarilynG1
Expert Alumni

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Click this link for instructions on how to Check Efile Status.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

My status bar has disappeared. Is that what you are referring to? Asking because I worry as to why it isn't there anymore. Thank you

HeatherPLO
Intuit Alumni

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

@Trendowell2

 

This is an older thread that may have outdated information.  If your status bar disappears, this does not mean there is an issue.  Please see this Help Article, which goes over why the IRS site Where's My Return may not show any information for you. 

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

I love how an “expert” say’s its because of high traffic and lagging! 😂 It is not it’s because they’re taking longer than the “expected” time frame IRS Usually has them go from accepted to approved. So they updated it with a message that it’s taking longer than normal processing times! Tired 🥱 of these “Experts” 😂 The IRS is BEHIND! It has nothing to do with high traffic or lagging. 

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

I went to where’s my refund as well started out with status bar when received once it was accepted since the 24th of January no progress bar as well it only states your refund is still being processed a refund date will be provided as soon as available it’s been 26 day well past 21 

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

I went to where’s my refund as well started out with status bar when received once it was accepted since the 24th of January no progress bar as well it only states your refund is still being processed a refund date will be provided as soon as available it’s been 26 days well past 21 

Katina S
Intuit Alumni

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Since your tax refund is taking longer than the typical 21 days to receive, see this FAQ regarding what to do if it's been over 21 days.

 

@Mademan4ever

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Ok thank you very much 

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

It states my refund is still being processed no issues or call back number provided or needed it stated that a refund date will be provided asap

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

I did that and it did not work and I sent my taxes on 1/27/2022 no bar at all on the iris

I went into Where's My Refund and the status bar was gone, and the message said We are still processing your return we will give you a date soon. Should I be concerned?

Hi I think it’s just delays but I know people who filed after me already received refund and status bar doesn’t say approved it sent I have no status bar at all We’re not the only ones but I don’t get child tax credit or anything just regular file so I’m not understanding I filed and was accepted since the 24 of January so I called as well there wasn’t any issue with my taxes and still no status bar just that they are still processing my   Taxes a refund date will be provided as soon as possible nothing more 

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