I was told by your representative that I would receive a refund for Turbo Tax paid in November. I have not received a refund. Why?

[kcstjean]

My PC is no longer supported by Turbo Tax, but I have been charged for the 2025 product.

[M-MTax]

Support: https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Make sure to select Billing and not tech support.

[GabiU]

These help articles may help as well: 

• How do I cancel my TurboTax Advantage subscription?
• How do I request a refund for my TurboTax product? 
   

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