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eschabel
Returning Member

I WAS CHARGED AND I CANT DISPUTE IT

Hello I am a college student who filed my taxes with the free turbo tax option. I received a 200$ charge from turbo tax inuit that did not show up on my profile, but did show up on my bank statement. I have photos of all of these transactions and would like that charge taken off of my account please.

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5 Replies

I WAS CHARGED AND I CANT DISPUTE IT

Are you sure it was from TT?  Who is listed as the merchant on your credit card bill?  There are a few scams out there right now.  Could someone else (family or friend) have used your credit card?

eschabel
Returning Member

I WAS CHARGED AND I CANT DISPUTE IT

yeah it was from Intuit Turbo Tax :(

KatrinaLO
Intuit Alumni

I WAS CHARGED AND I CANT DISPUTE IT

If you are having issues and need assistance, please contact customer support. Please see the Customer Support phone number hereIf you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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I WAS CHARGED AND I CANT DISPUTE IT

I was also overcharged. Fee for self-employed filing and no 1099 form submitted in tax return $89. How do I get refunded this fee from intuit/TurboTax!?

MichelleLO
Intuit Alumni

I WAS CHARGED AND I CANT DISPUTE IT

Product refund requests can only be handled through TurboTax Customer Support. You can reach support by following the instructions in the below TurboTax help article. Use the keywords billing issues so you get to the right person. 

What is the TurboTax phone number?

@Jmacmccann  

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