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gary-brannan
New Member

I want to return the TurboTax Deluxe CD I bought at Sam's Club because I ended up using TurboTax online instead. How can I return it and get a refund?

I already opened the package so I can't return it to Sam's.
1 Best answer

Accepted Solutions
VolvoGirl
Level 15

I want to return the TurboTax Deluxe CD I bought at Sam's Club because I ended up using TurboTax online instead. How can I return it and get a refund?

You can try asking,

Contact Customer Service this way

https://ttlc.intuit.com/replies/3300041  


FOR REFUND:

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.


NOTE: If you need a refund, don't put the word "refund" in the question box or it will send you to the check the IRS tax refund status line. Try putting in "Billing Issues" instead.

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3 Replies
VolvoGirl
Level 15

I want to return the TurboTax Deluxe CD I bought at Sam's Club because I ended up using TurboTax online instead. How can I return it and get a refund?

You can try asking,

Contact Customer Service this way

https://ttlc.intuit.com/replies/3300041  


FOR REFUND:

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.


NOTE: If you need a refund, don't put the word "refund" in the question box or it will send you to the check the IRS tax refund status line. Try putting in "Billing Issues" instead.

mesquitebean
Level 15

I want to return the TurboTax Deluxe CD I bought at Sam's Club because I ended up using TurboTax online instead. How can I return it and get a refund?

Or you can use the online refund request form:

https://support.turbotax.intuit.com/forms/refund-request.jsp


24565
New Member

I want to return the TurboTax Deluxe CD I bought at Sam's Club because I ended up using TurboTax online instead. How can I return it and get a refund?

Want to return cd I bought from Sams. It does not work. David Price

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