I still haven’t got my state taxes and it’s been more that 120 days… I got my federal taxes so what’s going on?

[gaspar0099]

I set up direct deposit and I filled in the beginning of February

[xmasbaby0]

If you filed in the beginning of February, your state might not have been accepting e-files yet.  Are you sure your state e-file was accepted?

Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.  Some states process returns quickly and some are very slow.

STATE RETURN

Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

[DoninGA]

Did you e-file your state tax return and was it accepted?
Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

You complete your tax return by finishing all 3 Steps in the File section. In Step 3, to e-file your tax return, you must click on the large button labeled "Transmit my returns now".

After completing the File section and e-filing your tax return you will receive two emails from TurboTax. The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Note - Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.  Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return.

To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.

If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

See this TurboTax support FAQ for contact a state department of revenue - https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-rev...

[gaspar0099]

They both got accepted around the same time but I only received my federal taxes back in February but still haven’t gotten my state taxes. There’s a couple people with the same problem has no one talked about this ?

[gaspar0099]

Yes they both say accepted but I only received my federal taxes, i never got my state taxes I never saw a notification about it.

[gaspar0099]

[DoninGA]

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@gaspar0099 wrote:

Yes they both say accepted but I only received my federal taxes, i never got my state taxes I never saw a notification about it.

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It all depends on the state for when they process the refund or notify you if there is a problem.

Your best option is call the state on Tuesday -https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m0jv689n

[rjs]

@gaspar0099 

What does the tracking for your state refund say? Use the link that xmasbaby0 and DoninGA gave you for tracking it. The tracking is separate from the e-file status.

How do I track my state refund?

Double-check the entire transaction history of your bank account from February to today to make sure the state refund isn't there. It could have come at a very different time from the federal refund. It could even have come before the federal refund.

You do not get a notification from TurboTax or the state when your state refund is deposited.

[rjs]

@gaspar0099 

Looking at your screen shot, it looks like you searched your bank transactions for the word "tax." The state refund deposit doesn't necessarily have the word "tax" in the description. Browse through the entire transaction history to see if the deposit is there. Or try searching for "ref" or "refund" or the two-letter abbreviation for your state. We don't know what the description would be.