turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I see on my account that the refund was accepted by IRS but when I go to their website,I can’t track it .When will I get my refund

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
DonnaLO
Expert Alumni

I see on my account that the refund was accepted by IRS but when I go to their website,I can’t track it .When will I get my refund

Your REFUND was not Accepted.   Your RETURN was Accepted.  Now that return has to be processed and then the REFUND has to be Approved.

 

Most Federal REFUNDS are issued within 21 business days of the return being accepted by the IRS (this is not based on when you filed).  

 

 Please keep in mind that once you e-file or mail your return only the IRS has any control over it. 

 

 The IRS will notify TurboTax when your return is accepted, there are no more updates given for the next 2 stages of Processing and Approval

 

 You have to go to Where's my Refund to get any further information.

 

Here is help for tracking your Federal Refund:

Where's my Refund

Here's help for tracking a state refund if you are getting one:

https://ttlc.intuit.com/replies/3300211

 

 

 If you qualified for the Earned income credit or Additional Child Tax Credit here is more information about the PATH Act delay, but keep in mind that the IRS site for Where's my refund, https://www.irs.gov/refunds  is the final authority.

https://ttlc.intuit.com/replies/5556415

 

While most refunds are issued within 21 days of the return being accepted, not the date it was filed, sometimes there can be delays. 

Please see the following information about contacting the IRS if it has been more than 21 days since your return was accepted:

https://ttlc.intuit.com/replies/3302084

 

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

I see on my account that the refund was accepted by IRS but when I go to their website,I can’t track it .When will I get my refund

What If the IRS doesn’t give me money ?please help me 

ChondelLO
Intuit Alumni

I see on my account that the refund was accepted by IRS but when I go to their website,I can’t track it .When will I get my refund

If your return was accepted less than 21 days ago, hang in there. It can take anywhere from a few days to 3 weeks to go from acceptance to approval. Continue to track your status using the Where's My Refund? tool at the IRS website. 

 

 When will I get my IRS tax refund? - Community

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies