I saw there was a mistake on last year's turbo tax where a line was added twice. How do I find out what line this was and how to check it on my return?

[joymisra]

(When I was in the help section, it asked me if I had the common error many had last year where turbo tax accidentally added a line twice ... I tried to find out more information but the screen froze and I wonder if anyone has access to this information? Additionally, I amended my return for last year and sent my state tax in. They amended it to a higher amount and I haven't had any luck getting through to talk to a turbo tax CPA/ specialist. When I call in with my ticket number, it just explains what a CPA is to me... an automated recording and I never proceed to talking to a person. Help!

[MichelleLO]

Community is a public forum therefore, we do not have access to your personal information. Please reach back out to TurboTax Customer Support so that they can review your e-file with you. Please visit the Contact Us page to select your product and provide a specific question you need assistance with to get you to the right person.

[joymisra]

This was a public forum question. I was in the help section of turbo tax and turbo tax asked if I was asking about the mistake in turbo tax last year, in which a line was added twice to many returns. I am trying to find out which line this would be so I can check last year's return but the system hasn't been able to answer this question in the online forum. It gives me a ticket number but when I call in and give my ticket number to the automated response, I don't get a person and am disconnected.

[VolvoGirl]

Sorry unless you know the specific item, we can't help.   Turbo Tax has sent out emails about specific situations..  Like here's one.

Sept 2021 Error

Turbo Tax sent out an email about doubling an amount carried over from your 2019 state tax return involving either the refund amount or balance due.

How do I amend my return to fix the duplicate fede...