This was a public forum question. I was in the help section of turbo tax and turbo tax asked if I was asking about the mistake in turbo tax last year, in which a line was added twice to many returns. I am trying to find out which line this would be so I can check last year's return but the system hasn't been able to answer this question in the online forum. It gives me a ticket number but when I call in and give my ticket number to the automated response, I don't get a person and am disconnected.
