It sounds like you have a TurboTax Advantage account (annual subscription).
You can use the online refund request form to request a refund:
https://support.turbotax.intuit.com/forms/refund-request.jsp
You also need to cancel your Advantage subscription so the same thing won't happen again next year. The FAQ below will tell you how. Your Advantage account is not the same as your regular TurboTax account, if you have both. If you can't find your Advantage account, report back, and we'll tell you how to look for multiple accounts.
FAQ: How do I cancel my Advantage subscription?
https://ttlc.intuit.com/questions/1901052-how-do-i-cancel-my-turbotax-advantage-subscription