I received two emails from TurboTax@em2.turbotax.intuit.com on 6/16/22 at 5:40PM and, 5:50PM stating there is issue with my 2020, 2021 tax returns. Is this a scam?

[belliot39]

"Hi Brian,

We’re contacting you because there is an issue with the accuracy of your 2021 state tax return. Due to an error in TurboTax, you underpaid your New York taxes.

We recommend submitting the state amended return as soon as possible to avoid the assessment of penalties and interest on the unpaid balance.

We understand that finding out you may owe more taxes is not good news, and we want to make things right. It won’t cost you anything to check your TurboTax return or prepare an amendment. After you amend your return, we’ll refund you the entire cost of both your federal and state TurboTax products.*

To amend your return, please follow the steps below:
Visit the following link, which contains detailed instructions to amend your return: New York Child & Dependent Care Credit.
Follow the instructions in TurboTax to e-file your amended state tax return.
Save a copy of your amended return for your records.

Do not call New York State Tax and Finance. TurboTax experts are available to answer your questions at xxx-xxx-xxxx (Monday-Friday, 8 AM to 8 PM ET). When you speak with an expert, mention New York Child & Dependent Care Credit so they know exactly what you’re calling about.

Please do not call New York State Tax and Finance. TurboTax experts are available to answer your questions at xxx-xxx-xxxx (Monday-Friday, 8 AM to 8 PM ET). When you speak with an expert, mention New York Child & Dependent Care Credit so they know exactly what you’re calling about.

We truly apologize for any inconvenience this may have caused and want to thank you for being part of the TurboTax family.

Warm regards,

The TurboTax Tax Accuracy Team"

[Critter-3]

It is a valid email alerting you that you may have been affected by an error in the TT programming that was found ... call the TT support number here if you wish instead of the number in the notice :  

Please contact support via phone for assistance with this situation ... contact details can be found here