I put in the wrong social security number in my return and efiled it and it was rejected - how can I fix it

[jessl102]

I filed my Federal Taxes and State Taxes using TurboTax Online. A few days later I received a notice that my returns were rejected because my name and ssn did not match the database. Turns out I had mistyped one digit on my SSN and not caught it.

I tried to run through the TurboTax Online solution for it but it said that I needed to mail in my taxes.

My problem is how do I correct the error using the online system so that I can get a correct print of my taxes to file by mail?

Or is there a way I can correct my taxes and fix the SSN and refile it by efiling?

Now when I open up my account on TTOnline, it just sends me to the filing page and doesn't let me make any corrections to my personal info to fix my return.

Do I have to file an amended tax return? Here's the text in the error message from Intuit:

 

What happened

R0000-500-01 - The name or Social Security number for the first taxpayer doesn't match IRS records

Next step

We'll help you get this updated on your federal return and e-file .

 

To update your return

Simply sign in to TurboTax and we'll walk you through making the updates you need, then help you e-file your updated return.

Appreciate any help.

[SForrestLO]

If your return was rejected due to incorrect SSN, you can correct and resubmit your return.

How do I fix a rejected return? https://ttlc.intuit.com/community/rejections/help/how-do-i-fix-a-rejected-return/00/26136

[JessL202]

Thanks but the online TurboTax would not allow me to update my profile unless I was filing an amended tax return. Since it was rejected, I just created a new login to TT Online and redid my taxes with the correct social security number (I checked my entries carefully) and then was able to successfully file my taxes.