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I never received my turbotax card and wheres my refund

 
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1 Best answer

Accepted Solutions
KatrinaLO
Intuit Alumni

I never received my turbotax card and wheres my refund

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Once you've confirmed your return has been accepted, you can begin to track your refund. The IRS issues most refunds in less than 21 days, although some require additional time. Please see below for more information on tracking your refund: https://ttlc.intuit.com/replies/5340655

It usually takes 5 to 10 business days for the Visa card to come. However, if you have never received your card, please visit  TurboPrepaidCard.com  or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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2 Replies

I never received my turbotax card and wheres my refund

KatrinaLO
Intuit Alumni

I never received my turbotax card and wheres my refund

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS.

To track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

Once you've confirmed your return has been accepted, you can begin to track your refund. The IRS issues most refunds in less than 21 days, although some require additional time. Please see below for more information on tracking your refund: https://ttlc.intuit.com/replies/5340655

It usually takes 5 to 10 business days for the Visa card to come. However, if you have never received your card, please visit  TurboPrepaidCard.com  or call us toll-free at 1-888- 285-4169 (select, Option 1, then 2) to get a new card sent. Please make sure the correct address is on file.

See the TurboTax FAQ below, for more information about your Visa Card: https://ttlc.intuit.com/replies/6419971

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

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