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koter23
New Member

I need to speak with someone about getting a new turbotax card.

 
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23 Replies

I need to speak with someone about getting a new turbotax card.

If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call us toll-free at (888) 285-4169.

https://ttlc.intuit.com/replies/6419975

Cherrick
New Member

I need to speak with someone about getting a new turbotax card.

I need to speak to a actual person about a card I haven't received. It all ask me to put a card number in. How am I supposed to do this with a card I never received yet

ChondelLO
Intuit Alumni

I need to speak with someone about getting a new turbotax card.

Please click the link below for assistance with your TurboTax Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options. 

 

https://turbodebitcard.intuit.com/contact-us

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I need to speak with someone about getting a new turbotax card.

I've called the number on the back of the card and it seems that it's nearly impossible to speak to a actual person.  I need to cancel my old ones due to them getting stolen. I need to to do this immediately. 

AkinaLO
Intuit Alumni

I need to speak with someone about getting a new turbotax card.

There's another way to report your card stolen by logging in to report it lost/stolen. Please make sure you have your account number from your tax return. 

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Kswaby34
Returning Member

I need to speak with someone about getting a new turbotax card.

Noone answers the phone

SForrestLO
Intuit Alumni

I need to speak with someone about getting a new turbotax card.

@Kswaby34

You can contact customer service. https://turbodebitcard.intuit.com/contact-us The only way to have a new card mailed to you is to call (888) 285-4169.

 

Follow the steps below. Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these) The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1 Press 2 for the option of " have not yet received your card". Next you will be prompted to enter your social security number, zip code, and birthday. At this point the system should give you an option to get a new card sent or allow you to speak to an agent.

 

Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.

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I need to speak with someone about getting a new turbotax card.

I have cancelled and ordered a new card that I have yet to receive. I would like a new card mailed to my home address @ <address removed>. 
 Please if I could speak to a real person to verify this would be awesome. You can reach me @ [phone number removed]

SForrestLO
Intuit Alumni

I need to speak with someone about getting a new turbotax card.

@Carson101909

Please see the above answer.

 

 

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Kswaby34
Returning Member

I need to speak with someone about getting a new turbotax card.

I have done that 10 times it hangs up on me when its time to speak with someone everytime

Charge313
New Member

I need to speak with someone about getting a new turbotax card.

After the "I have not received my card prompt" I give them my ssid and my birthday and then it says I have more than 1 card and that I need to have the last 4 digits of my card number 

I need to speak with someone about getting a new turbotax card.

I'm in the same boat getting really annoying message keeps saying they are making my card

I need to speak with someone about getting a new turbotax card.

Why give a phone number nobody answers worst customer service ever

I need to speak with someone about getting a new turbotax card.

Lies no matter what you do nobody answers don't waste your time

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