I need to know the IRS has sent me a email bout my money

[Critter]

The IRS doesn't send any emails for any reason.

Did you use Online TurboTax?    Did you choose to efile the return?  After paying, one has to continue through several additional screens to electronically sign and transmit the return.

After that one should get 2 emails--the first saying the return had been transmitted, followed by a second email saying if the return was accepted or rejected.

Did your efiled return reject?   Or was the efile process never completed?   

Or did you choose to file by printing and mailing?  If so, TurboTax does not mail it for you--you have to do the mailing.

If you used Online TurboTax, log into your Online TurboTax account. At the Tax Home what is showing for the "return status" of your return? If you don't see any "status" on the main Tax Home page, then scroll down and click on "Your Tax Returns & Documents", expand that section and choose tax year 2019, then look for the status.    Does it say accepted, rejected, printed, started, ready to mail, or what?

[xmasbaby0]

The IRS does not email you.  Ever.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers