I need to just cancel everything. My taxes are alr...
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New Member

I need to just cancel everything. My taxes are already done at a different company.

 
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Level 15

I need to just cancel everything. My taxes are already done at a different company.

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

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New Member

I need to just cancel everything. My taxes are already done at a different company.

I have been trying to cancel it that way for weeks. Can u please just delete everything. When I try I keep getting a error message

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Level 15

I need to just cancel everything. My taxes are already done at a different company.

What does the error message say?  If you registered or paid then you cannot clear.   Federal record retention laws prevent that because after registering or payment you can print and paper file .  Just abandon the account.

**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
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