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What "tax documents" are you trying to access?
TurboTax does not have copies or images of your tax documents like W-2's or 1099's etc. TT only has the information that you entered. It can be found on the various forms and worksheets that are part of the pdf of the tax return.
I NEED A COPY OF MY W-2 (or 1099)
W-2's come from employers. There is not a federal or national website that provides W-2’s.
TurboTax does not have a copy of your W-2—the Wage & Tax Statement—issued to you by your employer, (nor does TurboTax have copies of your 1099’s). Whether you entered your W-2 by keying it in yourself, importing from a payroll site or by snapping a photo using the mobile app—-TT does not have a copy of your W-2. If you saved a pdf of your completed tax return, the worksheets will show the W-2 information you entered, but not the actual W-2.
You should always save those documents for your own records. You could ask the employer(s) for copies or you can get a copy from Social Security (for a fee of $62).
To get a copy of a W-2 from Social Security https://faq.ssa.gov/en-us/Topic/article/KA-02501
You can get a wage and income transcript from the IRS: It will not show the actual W-2, 1099’s, etc, but will show the income information the IRS received. It will not, however, show your state information. It will only show the federal information.
https://www.irs.gov/individuals/get-transcript
Or you can pay the IRS $30 for an actual copy of your tax return which will include copies of your W-2’s
https://www.irs.gov/pub/irs-pdf/f4506.pdf
There are over a dozen kinds of 1099's. A 1099NEC is typically issued by an individual or business for whom you performed work as an independent contractor, so seek a copy from them if you did not save yours. Many of the other types of 1099's are issued by banks, brokerages and other financial institutions from which you can seek copies.
Other documents such as 1098's can be sought from the source that issued them; they may be available on the websites of the issuers.
Do you mean your tax returns? Those are not in the Documents.
How to Access prior year online returns
https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/00/270...
If you can't get the side menus to open up to access the prior year..... You need to start entering some basic Personal Info in 2024 for the side menu to open up. Just continue a little ways into 2024. I had to go though about 12 screens.
If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.
Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript
Or get a copy of your return using form 4506
https://www.irs.gov/pub/irs-pdf/f4506.pdf
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