turbotax icon
turbotax icon
turbotax icon
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I'm not sure how to answer about my 2019 taxes I never got my refund?

I never received my 2019 tax return that I efiled with yall so I don't know what to do on my 2020 return?
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

I'm not sure how to answer about my 2019 taxes I never got my refund?

this following assumes you e-filed and got an acceptance e-mail.

 

you need to follow up with the IRS as to what the fund status shows.

https://www.irs.gov/refunds 

if it shows it was sent then you need to follow up with the IRS for the missing refund

https://www.irs.gov/faqs/irs-procedures/refund-inquiries/refund-inquiries-0 

 

I'm not sure how to answer about my 2019 taxes I never got my refund?

What question is it asking for 2019?  For a 1099G state refund or the AGI to efile 2020?  If it rejects for the AGI then enter 0 to efile 2020.  

 

Did you efile or mail your return? When? They didn't start opening the mail until June that was stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

 

If you efiled....Was your return Accepted?When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

Use your Intuit Account to sign in to TurboTax.
By selecting Sign in, you agree to our Terms and acknowledge our Privacy Statement.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies