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Once you've selected "Direct Deposit" as your refund method, you'll enter the routing number and your bank account number. There isn't a field where you enter the name of your bank. The routing number itself identifies the bank or financial institution.
So if you've entered a "name" of a bank, that's where you're making your mistake. Go back through the FILE section of your interview and enter only the routing number and your bank account number.
*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.
Once you've selected "Direct Deposit" as your refund method, you'll enter the routing number and your bank account number. There isn't a field where you enter the name of your bank. The routing number itself identifies the bank or financial institution.
So if you've entered a "name" of a bank, that's where you're making your mistake. Go back through the FILE section of your interview and enter only the routing number and your bank account number.
*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.
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