Once you've selected "Direct Deposit" as your refund method, you'll enter the routing number and your bank account number. There isn't a field where you enter the name of your bank. The routing number itself identifies the bank or financial institution.
So if you've entered a "name" of a bank, that's where you're making your mistake. Go back through the FILE section of your interview and enter only the routing number and your bank account number.
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*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
