Why when i check WHERE'S MY REFUND nothing shows up like i put the wrong info in and i didn't

[CassandraLO]

When did you file?

[katoyaschenck]

I filled on the26th and it was accepted the same day

[katoyaschenck]

I just tried that they said wait a week and try again still didn't have info for me

[CassandraLO]

If you aren't able to access the information using the Where's My Refund? tool or by phone, your next option is to call the IRS directly at 800-829-1040   Don't worry, it sometimes happens that your refund takes longer to process. Since the IRS may have needed to do more investigation to release your refund because of the identity-protection safeguards implemented by the IRS in recent years may account for longer wait times.

[CassandraLO]

If the website can’t find your tax refund, it will ask you for more information (such as the approximate date you sent in your tax return). If the "Where's My Refund" system still can’t find your form, it will provide a phone number for you to call.

You can try calling the WMR automated hotline instead: 1-800-829-1954

See the link below for additional Wheres My Refund Tool information:

https://www.irs.gov/newsroom/use-the-wheres-my-refund-tool