If you aren't able to access the information using the Where's My Refund? tool or by phone, your next option is to call the IRS directly at 800-829-1040 Don't worry, it sometimes happens that your refund takes longer to process. Since the IRS may have needed to do more investigation to release your refund because of the identity-protection safeguards implemented by the IRS in recent years may account for longer wait times.
