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I have been having issues with TurboTax for months because I never got my 2020 return. I can’t reach a freaking human being on the phone or online. Never using again.

 
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3 Replies

I have been having issues with TurboTax for months because I never got my 2020 return. I can’t reach a freaking human being on the phone or online. Never using again.

You mean your 2019 Refund?  We don't do a 2020 return until January after 2020 is over.

 

 Did you efile or mail your return? They didn't start opening the mail until June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.
See this IRS page for the latest information
https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

If you efiled....Was your return Accepted?When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

Whitey2
New Member

I have been having issues with TurboTax for months because I never got my 2020 return. I can’t reach a freaking human being on the phone or online. Never using again.

I tried Activ Code 50 (or more) times. (no, I did not enter erroneous code!) TurboTax: "Something's not right. Try re-entering your code" HELP!!!

I have been having issues with TurboTax for months because I never got my 2020 return. I can’t reach a freaking human being on the phone or online. Never using again.


@Whitey2 wrote:

I tried Activ Code 50 (or more) times. (no, I did not enter erroneous code!) TurboTax: "Something's not right. Try re-entering your code" HELP!!!


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