I had someone else do my taxes, they used Turbo Tax. I am unable to get in touch with them to get copy of my return. Can I create an account and get myself

[bluedeb · Accepted solution]

Creating a new account will not get you a copy of your return prepared on TurboTax by someone else on their account.  You need the account used to prepare your return.  They would have to give you their UserID & password so you can get into their account to get a copy of your return.

You might want to contact TurboTax support to see if they can help you.

What is the TurboTax phone number?

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open Monday through Friday from 5am to 5pm Pacific.

 TurboTax Online

 TurboTax mobile app

 TurboTax CD/Download software

[bluedeb · Accepted solution]

The best and most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open Monday through Friday from 5am to 5pm Pacific.

 TurboTax Online

 TurboTax mobile app

 TurboTax CD/Download software

[leighg0868]

Thank you, if I could contact them, then I could get copy of my returns.....she won't return my calls, text and is never home when I try to stop by her house.   She was to have verified my ID back in February and I just found out it wasn't done.  So June 18th no refund....I have handled that part but now wait another 9 weeks.  I have no idea if I have state refund or not and without 2018 & 2019 records (which she has) I can't found out anything.  

[SweetieJean]

and note that TT is not licensed for use by paid tax preparers.

[Lisa995]

If this person represented themselves as a tax professional, and you paid them money to file your return, you can file a complaint about them here.

https://www.irs.gov/tax-professionals/make-a-complaint-about-a-tax-return-preparer