Please explain "I had someone doing my taxes on here...." Who was that? Did you pay someone to use TurboTax to prepare a tax return for you? Did you pay someone $200? Do you have a copy of anything they supposedly prepared? An account or user ID?
They were helping me complete my taxes. They thought at the end I was receiving a refund and I had to pay for some turbo tax assistance. They believed it was something I could pay with my refund. However it seems as if I am set to owe taxes which I think is a mistake I would like to redo my taxes to make sure there is no mistake
You can connect with a tax expert as often as you like while preparing your taxes.
Please click the link below for information on how to connect with a tax expert.
@dezfloe Not sure if you had "Live" help--since you are not posting from TurboTax Live. You are posting from regular online TurboTax.
Nevertheless, you are using a paid version of TT and you can contact support to help sort out if you are paying for Live help from a CPA or if you just got help from someone in support. Call support again.
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