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You will need to check your e-filing status in your account to see if the state return was rejected--or if it was simply not ever filed. E-filing is closed for 2023 returns so the only way to file it now is by mail. You will need to print, sign and date the state return in ink, and mail it to the state in an envelope. If you owed tax due to the state, your only proof that you paid is your own bank or credit card records---which you should have watched to see that the payment was made after you filed (f you filed).
DID YOU E-FILE?
Did you e-file? Did you go through all three steps of the FILE section and click a big orange button that said “Transmit my returns now?”
When you e-file your return you will get two emails from TurboTax. The first one will say your return has been transmitted; the second one will tell you the IRS has accepted or rejected your federal e-file. If you filed a state return, there will be a third email (usually a day or two later) that tells you if the state e-file was accepted or rejected.
Check your e-file status:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
What does it say in your account? Does it show that the return was accepted? Or does it say something else---like "rejected," "printed," or "ready to mail?”
If you discover or realize that your e-file was rejected, you will need to print it, sign and date it in ink, and file it by mail now, since e-filing is closed for returns for tax year 2023.
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