I filed my tax return on March 17, 2020 and it’s been over 21 days. IRS is not taking phone calls right now due to COVID-19. Should I be concerned?

[Ayreonthomas2]

Same here I filed February 25th recieved state and never received fed but it says accepted

[CassLO]

Many people are experiencing a longer delay for their refund. Unfortunately, TurboTax does not receive any updates from the IRS once your return is "Accepted". If the Where’s My Federal Refund? site shows your tax return is processing,  during this time the government reviews your refund. During the review process, they look for math errors on your return (extremely rare in TurboTax) and they also check if you owe back taxes, unpaid child support, or other debts. 

If they need to make any corrections, they may offset (reduce) your refund. In some cases, the correction might even increase your refund.

Once that part's done, the government approves your refund, which means it's ready to be deposited or sent. At that point the IRS site will update with a direct deposit date. 

The general timeline of e-filed returns is: Transmission > Acceptance > Processing > Approval > Refund.

Note: Once your refund status on the IRS shows "Refund Sent" it can take 1 to 5 business days approximately, for the financial institution to deposit fund into your account. 

Please see the links below for more information:

• Where's My Tax Refund? The IRS Refund Timetable Explained
• IRS Tax Season Refund Frequently Asked Questions
• What if my IRS refund is taking longer than 21 days? - TurboTax Support Video
• IRS Operations During COVID-19: Mission-critical functions continue

Continue to monitor your refund on the IRS Where’s My Federal Refund? site for updates. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

[Sisi0514]

Wondering if you ever received your refund. I filed my return on March 23rd and I haven’t received anything. The app says that it is being processed. I called the IRS for an update and I got a robot that told me that they can’t accept my call *sighs*

[JotikaT2]

Unfortunately, it is taking longer for many taxpayers to get their refunds this year.

The IRS issues a lot of refunds within 21 days, but it has been taking longer with the stimulus payment being issued in addition to the tax refunds. 

IRS processing time and refund status 

The online link is your best option to track your refund.  I have attached a link with more answers from the IRS as to why your refund may be taking longer to process.

Federal refund questions

Also, be aware, the IRS operations are limited during the Covid-19 pandemic.  Attached is a link with more information as to what departments are available to contact at the moment.

IRS operations