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Level 1

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

I believe I scheduled it to come out on April 12th from my notes, but I am not seeing any withdraw from my account.

6 Replies
Level 16 Kat
Level 16

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

The TurboTax FAQ below will explain how to access your "Electronic Filing Instructions" page.  On that page, you'll see the options you selected, including the date you requested for direct debit.

Each return will have a separate Electronic Filing Instructions page, so you'll see the state one as the first page of the PDF of your state return.

https://ttlc.intuit.com/replies/6799317


As far as the status of the debit, only your state Department of Revenue will know that.

Level 16 Kat
Level 16

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

@cdfirman I just realized you're using the Desktop platform (as opposed to the Online platform).
The instructions I posted in this answer partially apply to the Online platform.
In the Desktop platform, the first page of your PDF for your state return will be the Electronic Filing Instructions page.  As I already said, that page will contain your selections for direct debit.  If your date is correct and the funds have not been debited on 4/12/2019, I'd recommend calling your state DOR for clarification.  Also check to make sure you entered the bank routing and account numbers correctly.
Level 1

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

Thank you. Oddly it only references going to <a rel="nofollow" target="_blank" href="https://www.officialpayments.com">https://www.officialpayments.com</a> to make payment on the PDF. There is no reference to making payment or my bank info. I remember entering my bank info though and even recorded the transaction to Quicken for 4/12. I must have misunderstood something along the way and thought it was going to debit it for me but was not.
Level 11

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

Maybe you entered it only for federal.  Yes check the pdf cover sheet.  Read the state payment instructions carefully since most states cannot be paid from within the TT system and requires additional steps.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1900884-what-are-my-options-for-getting-my-state-refund-or-for-pay...>
Level 16 Kat
Level 16

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

@cdfirman I've never seen that link before, so it must have to do with your particular state not accepting direct debit through TT.  @VolvoGirl, thanks for pointing that out.  I've only ever filed for 3 states, and all 3 have accepted payments via TT.
Level 1

I entered my account into into TurboTax to pay my State Tax liability. The funds have not been withdrawn. Is there a way to see the date it scheduled for or its status?

Thank you. I have only ever filed in VA and its always done direct debit through TT. Maybe something changed. No worries I will track it down and make sure they get paid.